Privacy Policy

🔐 Privacy Policy

Last updated: August 7, 2025

Ocean Knives (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our services, or make a purchase from our store (collectively, the “Services”). Our store is powered by Shopify, which helps us deliver a smooth shopping experience to you.

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

📋 Information We Collect

We collect the following types of personal information:

  • Contact Info: Name, email, phone number, billing/shipping address
  • Payment Info: Credit/debit card details, payment confirmations
  • Account Details: Username, password, preferences
  • Order History: Items viewed, purchased, returned, or added to your cart
  • Communication History: Any messages or inquiries you send to us
  • Device Info: IP address, browser type, device details
  • Usage Data: How you interact with our site and services

🔍 How We Collect It

We collect personal information from:

  • You directly – when you browse, create an account, place an order, or contact us
  • Automatically – through cookies, web analytics, and other tracking technologies
  • Our partners and service providers – like Shopify, payment processors, and shipping companies

🛠️ How We Use Your Information

We use your personal information to:

  • Process orders, payments, returns, and exchanges
  • Manage your account and preferences
  • Deliver a personalized shopping experience
  • Send order updates, shipping notifications, and promotional emails (you can unsubscribe anytime)
  • Improve our website, products, and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

🔗 Sharing Your Information

We may share your personal information with:

  • Shopify – to power our store and handle transactions
  • Service providers – like payment processors, IT providers, and shipping companies
  • Marketing partners – to show you relevant ads and promotions
  • Legal or regulatory bodies – when required by law
  • Business partners – if we’re involved in a business merger or reorganization

🛡️ Security & Data Retention

We take appropriate steps to protect your personal information, but no system is 100% secure. We recommend using strong passwords and keeping them private.

  • We keep your personal information as long as needed to:
  • Provide you with the Services
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

🌍 International Transfers

Your information may be stored or processed outside your country. If you’re in the EU or UK, we take measures (like using Standard Contractual Clauses) to ensure your data is protected when transferred abroad.

👶 Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal data from anyone under the age of majority in their country. If you believe your child has shared personal information with us, please contact us.

✅ Your Rights

Depending on where you live, you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Receive a copy of your data
  • Object to or restrict how we use your data
  • Withdraw consent at any time

You can exercise these rights by contacting us at oceanknives@outlook.com.

If you are in the EU or UK, you may also lodge a complaint with your local data protection authority.

🧭 Shopify's Role

Shopify hosts our online store and may collect and process your information. To learn more about how Shopify handles your personal information, please visit:
🔗 Shopify Privacy Policy

🌐 Third-Party Links

Our website may include links to other websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

🔄 Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and the “Last updated” date will be revised accordingly.

📬 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
📧 oceanknives@outlook.com