Terms of Service

 

📄 Terms of Service

Last updated: August 7, 2025

Welcome to Ocean Knives. By using our website (https://oceanknives.com) or purchasing from our store, you agree to the following terms and conditions. These Terms of Service (“Terms”) apply across the entire European Union (EU) and are designed to be compliant with EU consumer rights regulations, including GDPR and the Consumer Rights Directive.

1. Overview

This website is operated by Ocean Knives. The terms “we”, “us”, and “our” refer to Ocean Knives. By accessing or using our site and services, you agree to be bound by these Terms, including our Privacy Policy and Return Policy.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

2. Online Store Terms

By using our site or placing an order, you confirm that:

  • You are at least the age of majority in your country
  • Or you are of age and have given permission for any minors using the site

You agree not to use our products or site for any illegal or unauthorized purpose. Violation of any EU law or regulation, including copyright laws, is prohibited.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and adapted to technical requirements.

Payment data (e.g., credit card info) is always encrypted during transfer.

4. Accuracy of Information

We aim to provide accurate and up-to-date information but do not guarantee that all content on our site is always correct, complete, or current. Use of the information is at your own discretion.

5. Modifications to Services and Pricing

  • Product prices are subject to change without notice
  • We may modify or discontinue the website or services at any time
  • We are not liable for any such modifications, price changes, or service interruptions

6. Products & Availability

Some items may only be available online and in limited quantities.
We aim to display products and their colors accurately, but we cannot guarantee precision across all screens or devices.

We reserve the right to:

  • Limit sales by region (within the EU) or customer
  • Limit or cancel orders
  • Discontinue any product at any time

All product descriptions and pricing are subject to change at our sole discretion without prior notice.

7. Order Accuracy and Account Info

We may limit or cancel orders placed per person, household, or order. You agree to provide up-to-date, complete, and accurate billing and account information for all purchases.

8. Third-Party Tools

We may provide access to third-party tools without monitoring or control. Use of such tools is at your own risk and subject to the third-party’s own terms.

9. Third-Party Links

Certain content, products, or services may link to external sites. We are not responsible for examining or evaluating third-party content or websites. Use them at your own discretion.

10. User Submissions

If you send us feedback, ideas, or suggestions (e.g., via email or forms), you agree that we may use them without restriction and without obligation to compensate you.

We may remove content that is unlawful, offensive, threatening, or violates these Terms.

11. Personal Data

Your submission of personal information is governed by EU General Data Protection Regulation (GDPR) and our Privacy Policy.

12. Errors and Corrections

We reserve the right to correct any errors, inaccuracies, or omissions on the website or in service descriptions, pricing, promotions, etc., without prior notice.

13. Prohibited Uses

You may not use the site or its content for:

  • Unlawful or fraudulent purposes
  • Violating any EU laws or directives
  • Infringing intellectual property rights
  • Uploading harmful or malicious code
  • Harassing, abusing, or harming others

Violation may result in immediate termination of your access.

14. Warranties & Liability

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.
Our products and services are provided "as is" and "as available" without any express or implied warranties.

To the fullest extent permitted by EU law, Ocean Knives and its affiliates shall not be liable for any damages resulting from your use of the website or products.

15. Right of Withdrawal (14-Day EU Cooling-Off Period)

If you are located in the European Union, you have the legal right to withdraw from your purchase within 14 days of delivery without giving any reason.

To exercise this right:

  • The product must be unused, in its original condition and packaging
  • You must provide proof of purchase

See our Return Policy for how to initiate a return.

16. Refunds

Once we receive and inspect your return, we will notify you about the approval status of your refund.
If approved, refunds will be issued to your original payment method within 10 business days.

If more than 15 business days have passed since your return was approved, please contact us at: oceanknives@outlook.com.

17. Indemnity

You agree to indemnify and hold Ocean Knives harmless from any claim or demand arising out of your breach of these Terms or violation of any EU law.

18. Severability

If any part of these Terms is held to be invalid or unenforceable, the rest will still apply.

19. Termination

These Terms remain in effect unless terminated by either party. You may terminate by ceasing use of the site.
We reserve the right to suspend or terminate your access at our discretion for violations.

20. Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the full agreement between you and Ocean Knives regarding the use of the site and services.

21. Governing Law

These Terms are governed by the laws of the European Union and any disputes will be handled according to EU consumer protection rules.

📬 Contact Us

For any questions or legal concerns, contact us at:
oceanknives@outlook.com